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The Bagg Group knows that giving your employees a high-five can make all the difference!

March 18th, 2010

At The Bagg Group, we know that giving your employees a high-five can make all the difference

It’s been more than a month since the Vancouver Olympics, but the cheering that took place in offices during the Games doesn’t have to stop.

During the Winter Games, our clients across the GTA saw employees interact in new, more positive ways.  Staff from different departments who rarely exchanged two words found common ground.  Cheers rang out office-wide when Canadians won medals.  Team spirit was high, and so was morale. 

In fact, the Winter Games were terrific for team-building in the workplace.  But like all team-building activities, the real challenge is to ensure the bonding continues long after the exercise ends. 

At The Bagg Group, our staffing solution experts talk to candidates every day who say they want to feel connected to their workplace, to be part of a community.  That’s why when there’s not an outside event to bring people together, our recruiters suggest creating one.

Here are two tips that our clients have implemented with great success over the years.

Get a company team together to participate in a fun-run:  Spring heralds the beginning of fundraising marathons, and now is the time to get organized and to get staff in shape and training.  As the Olympics proved, nothing brings people closer together than a physical challenge.  

Launch a Spring into Shape challenge:  Volumes of study prove that physical fitness improves productivity and morale.  Keep Olympic medal fever alive by setting up awards for employees who meet measurable, attainable physical fitness goals — like getting to the gym regularly for one month — and who buddy up to help colleagues meet their goals. 

An article entitled Finding the Right Fit that appears on the Canadian Bar Association’s website examines how some law firms are rewarding employees for getting into shape.  At one firm, staff voluntarily record their runs, yoga classes, power-walks, etc. on a special card, in exchange for points that lead to prizes.  

The most important reward, however, is nothing more complicated than a high-five.  And that’s been confirmed by a recent University of California study that shows the best teams in the National Basketball Association — the Boston Celtics and Los Angeles Lakers — recorded the most high-fives and slaps-on-the-back among team-mates. 

The researchers conclude that acceptable physical contact, like a high-five, reduces stress and increases good feelings.   

It’s been great cheering on our country’s best athletes, and now it’s time to cheer on each other for any and every professional and personal accomplishment.

How to Survive the Summer Without Losing Productivity

June 30th, 2009

With the warm weather comes daydreams of vacations and dips in employee productivity. Recently, a survey of a British staffing agency showed 68% of employees admit to spending a significant part of their workday thinking about their impending holidays and 25% of respondents acknowledged a drop in their productivity.

That’s not unusual. When fine weather finally hits, even the most disciplined of us find it difficult to block thoughts of canoes and cottages. 

At The Bagg Group, we advocate vacations.  They are all the more important in a recession when employees need a break from a heavy workload and office stresses.

Across Canada, most companies offer an average of 17 annual vacation days.  That’s down two days from 2007, but still three more than Americans, according to a  2008 Expedia survey of employed workers in North America and Europe

In Europe, the practice has always been to provide significant time off. In 2008, employees in Great Britain typically got 26 days off,  a two-day increase over 2007, and Germany, Spain and France saw increases of one day, with workers receiving 27 days, 31 days and 37 days respectively.

Recruitment agencies in  the GTA concur that there are three reasons to encourage employees to take their vacations:

Vacation help reduce burnout:  Rest and relaxation is the best way to re-charge the batteries.

Vacations promote creative thinking:  Often, in stepping away from a situation, you can see it more clearly and so come up with better solutions.  

Vacations improve work/life balance:  A holiday is a time for employees to reconnect with families and personal interests and increased quality of life can lead to increased quality of work on the job.

Still, daydreaming and vacationing employees can add up to a seasonal headache for managers and hiring authorities who must ensure smooth operations, regardless of the temperature outside.  As staffing solution experts, here are some tips that we have shared  successfully with top employers in the GTA.

Create work schedules for the summer frame of mind:  Allow flexible work hours that let workers start and finish the day earlier.  In this way, workers complete eight-hour days at the office and still have time to enjoy the sunshine

Post a visual chart showing who is absent when:  This is useful for colleagues, and helps managers ensure key employees are not on holiday at the same time.

Have employees compile a list of clients, suppliers, and anyone else who may need to be contacted in case of an emergency:  This list is useful year-round, and the summer holiday is a great incentive for the employee to put it together.

Cross train employees to take over duties of others:  Have employees prepare a list of their major duties and step-by-step instructions on how to fulfill these. But put on hold those tasks that can wait a week.  It’s not helpful to to overburden  colleagues left behind.

Consider hiring temporary staff or contract workers:  This ensures continued smooth operation, and allows the other employees to focus on their work.  Also, it helps the vacationing employee who can suffer a bad case of post-holiday blues if returning to work that has piled up.

Look for opportunities to celebrate summer:  After our long winter, we do need to make the most of summer.  Consider holding one-on-one meetings at a patio or allowing Bermuda short and sandal days.

Employee Retention is Key – Even During a Recession

April 15th, 2009
The recession isn’t stopping people from job hunting if they feel overworked and underappreciated.

Right now, The Bagg Group is mid-way through a three-month survey of private and public organizations in the GTA. And the results are confirming something that doesn’t come as much of a surprise to us.
 

In the wake of cutbacks, many employees who are being asked to do more, with less, are feeling overwhelmed and overburdened. And that leaves the majority of employers, in all sectors, concerned about employee morale and productivity.

Human resource professionals in the GTA may take some small consolation in knowing they’re not alone in their concern. A Deloitte survey just came out of the UK that shows as many as 44% of business leaders are worried about the decline in employee morale in their workplace.

GTA employers have good reason to seek human resource solutions to this problem. We know that when employees are stretched thin, they can feel disengaged from their work and make more mistakes.

A 2005 report from the Families and Work Institute on the results of a massive study confirms that overburdened employees can negatively affect a company’s bottom line.

Here’s another reason to take action: No one can afford to lose their best talent. And even in this bleak economy, good employees are seeking other job opportunities when they’re unhappy in their present position.

Recently, the Globe and Mail reported on a study that found only 31% of Canadians are less likely to seek different employment because of the recession. The rest of the employees surveyed said they’re prepared to job hunt if necessary. And there are companies who consider this is an opportune time to recruit the cream of the crop.

With more than 30 strong years in recruitment to our credit, The Bagg Group has helped employers, and employees, through several recessions. Here’s our number one piece of advice: Implement best practices to keep your employees engaged, particularly during difficult times.

Definitive workplace studies, along with my expertise as head of the leading temporary, contract and full-time recruitment agency in the GTA, confirm that workers feel less burdened, regardless of how much work they have to do when:

  • Employees feel supported by management,
  • Employees feel they are using their skills effectively,
  • Employees are allowed some flexibility in managing their work life.

And here’s an interesting note that human resource professionals can take heart from. Employees are not unhappy having lots to do, provided the work allows them to grow professionally.

The most disgruntled workers are bored ones, who feel they are wasting too much of their day on tasks that don’t require their skills and knowledge, according to a recent North American study of one million employees by Sirota Survey Intelligence.

At the Bagg Group, that study supports what we know from the many who call us. People want to feel their day is spent meaningfully.

That’s why the best employers in the GTA assign work appropriately, making sure of a match between skill and task. It’s productive to challenge an employee to stretch, it’s defeating to ask someone to spend precious hours on activities that require a lower skill level.

Where that’s not possible, the top employers use temporary workers, or contract workers. The key is to ensure the recruitment agency carefully screens these employees to make sure they are highly competent and eager to take on those responsibilities.

Find out if your employees are feeling overburdened. If they are, sit down with them to figure out what extra tasks they’re doing that can be shelved for now, or reassigned either to an appropriate colleague or a temporary worker. That discussion could go a long way to boosting morale, productivity, and your bottom line.

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